Job Description

Welcome to Pyramid Global Hospitality, where people come first. As a company that values its employees, Pyramid Global Hospitality is dedicated to creating a supportive and inclusive work environment that fosters diversity, growth, development, and wellbeing. Our commitment to a People First culture is reflected in our approach to employee development, employee benefits and our dedication to building meaningful relationships.

Pyramid Global Hospitality offers a range of employment benefits, including comprehensive health insurance, retirement plans, and paid time off, as well as unique perks such as on-site wellness programs, local discounts, and employee rates on hotel stays. In addition, Pyramid Global Hospitality is committed to providing ongoing training and development opportunities to help our people build the skills and knowledge they need to advance their careers.

Whether you are just starting out in the hospitality industry or are a seasoned professional, Pyramid Global Hospitality offers a supportive and collaborative work environment that encourages growth and fosters success, in over 230 properties worldwide. Join their team and experience the benefits of working for a company that values its employees and is committed to creating exceptional guest experiences.

The iconic Arizona Biltmore is located in the heart of the prestigious Biltmore neighborhood in Phoenix. The resort was named the “Jewel of the Desert” since its opening on February 23, 1929. This gorgeous 39-acre property reopened in May 2021 after undergoing a $150 million  restoration. It has over 700 rooms, over 200,000 square feet in banquet space spread out over the beautiful property, 9 food and beverage outlets (including 2 restaurants, 2 bars, 2 poolside bars, a gelato shop/café, and in-room dining), a luxury spa, and 7 pools including a 65' waterslide.

Arizona Biltmore is a LXR Hotel & Resort by Hilton which is a hand-selected collection of unique luxury hotels, offering bespoke service and personal adventures in the world’s most intriguing locations. With this, as a team member you will receive the Go Hilton travel benefits in addition to Pyramid's travel benefits. Learn more about our incredible benefits  here.

Want to learn more about Arizona Biltmore? Hotel Website , Instagram ,  Facebook  

As a Banquet Server , you would be responsible for serving food and beverage items to guests at banquet functions in a friendly, courteous and timely manner ensuring guest satisfaction and creating a memorable experience. This includes, but is not limited to, the following duties:

• Set/display food and beverages on buffet tables for delivery to function for guests requiring buffet service.
• Push large wheeled tables to and from the function room area.
• Set banquet tables to meet the functions specifications.
• Carry trays up to 50 lbs.
• Serve food, beverage and condiments / accompaniments to banquet and function clientele in a friendly and courteous manner to ensure guest satisfaction.
• Deliver dirty china, silverware and glassware to kitchen stewards area.
• Quietly remove china, silverware and glassware from tables at the end of the meal period.

This is an on-call position, and you must have availability to work at least one (1) shift per month.

• At least two (2) years experience as a Server
• Prior luxury hotel / resort experience, preferred
• Prior experience in banquets, preferred
• Food Handlers Card
• TIPS Certification
• Ability to problem solve
• Professional appearance
• Excellent communication skills
• Team player

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