Position: Customer Success Specialist (CSS), Must be proficient in Mandarin and English Speaking , Writing and Reading skills
📍 Location: Georgetown, Penang (Onsite)
🕒 Working Hours: Monday to Sunday, 12:00 am – 11:00 am
(5 days per week, 8 working hours + 1 hour break)
💻 Job Type: Full-time (Rotational Shift)
💰 Salary: RM 3,000++ (Extra Allowances will be provided)
Overview:
The CSS is the main point of contact for customers using our client's food ordering app.
They handle customer inquiries, concerns, and provide information through inbound and
outbound phone calls.
Qualifications:
● Education: Bachelor's Degree, Diploma, or equivalent in any field.
● Work Experience: At least 6 months in customer support; call center experience
is advantageous but not mandatory. Fresh graduates can apply.
● Language: B2 level proficiency in English.
● Interpersonal Skills: Customer service-oriented, active listening, and ability to
handle inquiries professionally.
Technical Skills:
● Typing speed of at least 40wpm with 90% accuracy.
● Computer literate with proficiency in Microsoft Windows and Office.
Responsibilities:
● Assist customers in placing online orders.
● Provide support through phone calls.
● Process payments securely.
● Proactively support customers and maintain brand reputation.
● Identify and escalate priority issues.
● Collaborate with the team to improve customer support.
● Maintain and improve service quality
...than 200 million monthly users that trust in our dedication to providing them with the best platform for their needs. As an Motion Graphic Designer, you will work across a variety of products, including social media posts, both static and animated, online banners, infographics...
Class A Union CDL A Hazmat Drivers JobFast Paced Growing Intermodal Trucking Company. Family Owned for last 36 years.Do you want to work for a company that knows you by your name ?****LOCAL AND REGIONAL DEDICATED HOME DAILY****100% NO Touch FreightComplete Drop...
...based marketing technology company to identify a mission-driven Corporate Commmunications and PR manager with a passion for technology... ...to company initiatives, executive positioning, and communications plans. Key Responsibilities Develop and execute strategic...
....Some computer skills Experience Preferred Environmental Factors and Physical Requirements Works outdoors year round in seasonal temperatures with noise exposure of 96.2 db; light intensity of less than 5' candles. When in a plant environment: Exposure primarily...
Summary: Supervisors are responsible for the complete operation of designated areas. Work with Terminal/Department management and associates to drive sales and ensure high levels of customer service. Responsibilities: Manage the store in the absence of management...