Job Description

Job Requisition ID: 49211 
Closing Date: 09/05/2025
​Agency:  Department of Central Management Services
Class Title: PUBLIC SERVICE ADMINISTRATOR - 37015 
Skill Option:  General Administration/Business Marketing/Labor/Personnel 
Bilingual Option:  None
Salary: Anticipated Starting Salary $9,548- $10,712 monthly
Job Type: Salaried
Category: Full Time 
County: Sangamon
Number of Vacancies: 1
Bargaining Unit Code:  None
Merit Comp Code: Supervisory Exclusion from RC063 Collective Bargaining Coverage

**************** A RESUME IS REQUIRED FOR THIS JOB POSTING ****************

Please attach a DETAILED Resume/Curriculum Vitae (CV) to the MY DOCUMENTS section of your application. You WILL NOT be considered for the position if you attach a CMS100, CMS100b or any other document that is not a Resume or CV.

Posting ID #49211

WHY WORK FOR ILLINOIS?

Working with the State of Illinois is a testament to the values of compassion, equity, and dedication that define our state. Whether you’re helping to improve schools, protect our natural resources, or support families in need, you’re part of something bigger—something that touches the lives of every person who calls Illinois home.

No matter what state career you’re looking for, we offer jobs that fit your life and your schedule—flexible jobs that provide the gold standard of benefits. Our employees can take advantage of various avenues to advance their careers and realize their dreams. Our top-tier benefits and great retirement packages can help you build a rewarding career and lasting future with the State of Illinois.

POSITION SUMMARY

The Illinois Department of Central Management Services, Bureau of Personnel, Division of Hiring & Selection is seeking a seasoned, diverse human resources professional with supervisory experience in all aspects of the hiring process including, but not limited to, process improvement, compliance, relationship management, recruiting, conducting meetings, and facilitating training. Incorporating modern best practices, the ideal candidate will demonstrate strong leadership skills with the ability to lead others in an ever-changing environment while delivering top-quality services, guidance, and support to all Illinois executive agencies and customers. This individual will possess strong analytical abilities, have strong technological capabilities, and exhibit outstanding interpersonal skills. Communication, transparency, attention to detail, critical thinking, and the ability to multitask are key elements to working with this team. Central Management Services offers a competitive salary, paid sick time, vacation time, paid holidays, and an impressive benefits package. We welcome those with the skill set(s) to manage multiple priorities while achieving results and who want to be on the forefront of the state’s hiring process and who can contribute to our mission of supporting the State by delivering innovative, responsive, and effective services that provide the best value for Illinois State government and the people it serves.

POSITION ESSENTIAL FUNCTIONS

• Under the general direction of the Assistant Hiring & Selection Division Manager, consults with Division management staff on proposed changes to the hiring process and standardized hiring plans (SHP) as it impacts hiring sequences statewide.
• Serves as a full line supervisor of the Hiring Resource Team.
• Leads cross-functional project management teams in supporting continuous process improvement and training initiatives.
• Evaluates hiring sequences for position titles with complex requirements and for position titles which are of elevated importance to statewide agency leadership.
• Evaluates processes and makes recommendations for agency assignments to improve hiring sequence processing productivity, customer service, and efficiencies.
• Reviews difficult minimum qualification validation and scale equivalent score appeals and makes final decision as to the action to be taken to close out the appeal.
• Performs other duties as required or assigned which are reasonably within the scope of duties enumerated above.

MINIMUM QUALIFICATIONS

• Requires knowledge, skill, and mental development equivalent to completion of four years’ college, preferably with courses in business, public administration, or human resources administration.
• Requires prior experience equivalent to three years of progressively responsible administrative experience working with Personnel Codes, Personnel Rules, Pay Plans, Administrative Directives, and various collective bargaining agreements.
• Requires two (2) years of professional supervisory experience including assigning work, providing guidance to subordinates, and training staff.

PREFERRED QUALIFICATIONS

• Prefers three (3) years of professional experience analyzing data to identify process improvement opportunities, manage resource allocation, as well as creating and implementing continuous improvement plans for a hiring and selection program to achieve the desired outcome.
• Prefers working knowledge of leading virtual teams, including development and execution of communication and performance strategies, setting work priorities, evaluating performance, and addressing performance issues for both internal team members and external stakeholders to achieve desired outcomes.
• Prefers working knowledge of interpreting and implementing policies, procedures, and rules with both internal and external stakeholders in a hiring program area to ensure policy requirements and compliance guidelines are being met.
• Prefers three (3) years of professional experience developing and delivering onboarding/employee training to Human Resource professionals or developing and delivering complex process training to professional and administrative level employees, including tracking and performance management post-training for a private or public organization.
• Prefers three (3) years of professional experience supervising subordinate staff in a human resources environment.
• Prefers extensive experience meeting deadlines, with strong attention to detail, and the ability to utilize critical thinking skills while multi-tasking multiple projects.
• Prefers intermediate proficiency with using Applicant Tracking Systems (ATS), Human Capital Management (HCM), or similar systems for a public or private organization.
• Prefers working knowledge of leading team(s) made up of bargaining unit employees or similar environment in a public or private organization.

CONDITIONS OF EMPLOYMENT

• Requires completion of a background check and self-disclosure of criminal history.
• Overtime is a condition of employment, and you may be requested or required/mandated to work overtime including scheduled, unscheduled, or last-minute overtime. This may require the ability to work evenings and weekends.
• Requires ability to travel in the performance of duties, with overnight stays as appropriate.
• Requires ability to attend seminars, conferences, and trainings to stay current on methods, tools, ideologies, or other industry related topics relevant to the job duties.
• Requires the ability to use agency technology/equipment (i.e., mobile phone, laptop, etc.) properly in accordance with information security awareness policies and confidentiality guidelines.

The conditions of employment listed here are incorporated and related to any of the job duties as listed in the job description

ABOUT THE AGENCY

Central Management Services (CMS) is the operational engine working behind the scenes to enable the State's more than 60 agencies, universities, boards, and commissions to deliver efficient, reliable services to all Illinois citizens. The Agency's mission is to support the State by delivering innovative, responsive, and effective services that provide the best value for Illinois State government and the people it serves. Among the services CMS provides are human resources facilitation; benefits programs for employees, retirees and local governments; property and facilities management; diversity initiatives for public contracting and State employment; joint purchasing support; vehicle fleet oversight and support; surplus property programs; print and electronic communications services; and administrative hearings coordination. 

STATE OF ILLINOIS BENEFITS

As a State of Illinois employee, you receive a comprehensive benefits package including:

• Competitive Group Insurance benefits including health, life, dental and vision plans.
• Flexible work schedules (when available and dependent upon position).
• 10 -25 days of paid vacation time annually (10 days for first year of state employment).
• 12 days of paid sick time annually which carryover year to year.
• 3 paid personal business days per year.
• 13-14 paid holidays per year dependent on election years.
• 12 weeks of paid parental leave.
• Pension plan through the State Employees Retirement System.
• Deferred Compensation Program – voluntary supplemental retirement plan.
• Optional pre-tax programs -Medical Care Assistance Plan (MCAP) & Dependent Care Assistant Plan (DCAP).
• Tuition Reimbursement Program and Federal Public Service Loan Forgiveness Program eligibility.

For more information regarding State of Illinois Benefits follow this link: 

  Work Hours: 8:30am-5:00pm Monday-Friday 

Work Location: 401 S Spring St, Springfield, Illinois, 62706 
Agency Contact: Cara Reiser

cara.l.reiser@illinois.gov

217-836-2269

Posting Group: Leadership & Management

The main form of communication will be through email. Please check your “junk mail”, “spam”, or “other” folder for communication(s) regarding any submitted application(s). You may receive emails from the following addresses:

• donotreply@SIL-P1.ns2cloud.com
• systems@SIL-P1.ns2cloud.com

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