Support Staff Job at Ernesto's, New York, NY

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  • Ernesto's
  • New York, NY

Job Description

Ernesto’s is seeking experienced and dedicated Support Staff to join our front-of-house team.

Located on the Lower East Side, Ernesto’s pays homage to the Basque region of Spain. Our ever-evolving menu offers a seasonal exploration of the region’s cuisine, complemented by a beverage program featuring natural and low-intervention Spanish wines, ciders, vermouths, specialty cocktails, and beers.

This role is essential to the guest experience and ideal for someone passionate about hospitality, detail-oriented, and eager to work as part of a high-performing team.

Requirements:

  • Previous NYC restaurant experience in a support, runner, or busser position

  • Strong communication skills and a team-first attitude

  • Ability to remain organized and efficient in a fast-paced environment

Responsibilities:

  • Support servers in delivering warm, attentive, and professional hospitality to every guest

  • Maintain cleanliness and organization of the dining room throughout service

  • Assist with resetting tables promptly and properly between guests

  • Run food and beverage to tables efficiently and knowledgeably

  • Ensure all guests are marked properly for each course

  • Restock service stations, polish glassware, and maintain overall service readiness

  • Stay informed about current menu offerings and ingredients, especially regarding allergens

  • Notify servers or management of any guest needs or special requests

  • Uphold all DOH sanitation standards and follow all safety procedures

  • Assist with opening and closing duties as assigned

If you're committed to excellence, eager to learn, and thrive in a collaborative environment, we’d love to hear from you.

Apply now to join the Ernesto’s team.

Job Tags

Full time, Seasonal work,

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